Returns and Refunds

Overview

Our refund and returns policy for Mark Prairie Historical Society merchandise lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a refund.

To be eligible for a refund, your item must be unused and in the same condition that you received it.

To complete your return, we require a receipt or proof of purchase.

Shipping returns

To return your product, you should mail your product to:

Returns
c/o The Mark Prairie Historical Society
7528 S. Mark Rd.
Canby, Oregon 97013

You will be responsible for paying the shipping costs to return your item.

If you are returning more than $50 worth of merchandise, you might consider using a shipping service that offers package tracking or purchasing shipping insurance as we cannot guarantee that we will receive your returned item(s).

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed and a credit will automatically be applied to your credit card or original method of payment.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then, contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us.

Event Ticket Refunds

Event tickets can be refunded up to 24 hours before the start of an event. Please contact us to begin the process.

Schoolhouse Rental Returns and Refunds

Information about refunds for rental of the schoolhouse may be found in the Rental and Contract Agreement, found on the Pricing and Paperwork page.